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Haven Riviera Cancun (Adults Only) Hotel, Cancun

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From403US$ /night
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01Feb2025Select date
Check-out
02Feb2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carretera Federal 307 Chetumal-Puerto Juarez Km 335, Cancun, Mexico, 77569

Haven Riviera Cancun is an adults-only, all-inclusive resort situated between Cancun and Riviera Maya. The resort features an oceanfront sanctuary designed for luxury and romance. It offers sophisticated amenities and is nestled within 300 acres of lush gardens along the Caribbean coastline.

Location

Haven Riviera Cancun is located approximately 9.5 miles from Cancun's city center and a 20-minute drive from Cancun International Airport. Nearby attractions include Costa Occidental de Isla Mujeres National Park and Xoximilco. Guests can easily explore local sights using transportation services arranged by the concierge.

Rooms

The hotel comprises 333 spacious suites, all equipped with air conditioning, flat-screen TVs with satellite channels, and personalized mini-bars. Select rooms feature swim-out options, kitchenettes, and spa baths. Guests can also enjoy 24-hour room service and thoughtful touches like laptop-friendly workspaces.

Eat & Drink

Haven Riviera Cancun has five on-site restaurants providing a variety of cuisines, including Italian, Mediterranean, and local Mexican flavors. Guests can also indulge in snacks from two outdoor bars and a cafe offering a range of coffees and pastries. Dining is enhanced by ocean views and relaxing settings.

Leisure & Business

The resort includes three outdoor swimming pools, a fitness center, and a full-service spa, offering an array of massages and treatments inspired by Mayan healing philosophies. It also boasts a state-of-the-art convention center for events and gatherings, with over 20,000 sq. ft. of space.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite
Max:
2 persons
63 m² 
Bed options:
1 King Size Bed
Sea view
Shower
Private pool
Check Prices
Junior Suite
Max:
2 persons
63 m² 
Bed options:
1 King Size Bed
Sea view
Shower
Private pool
Check Prices
Junior Suite
Max:
2 persons
63 m² 
Bed options:
1 King Size Bed
Sea view
Shower
Coffee machine
Check Prices
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Getting around

A list of all available modes of transport

City Center
Cancun 13.2 mi
Airports
Cancun (CUN) 8.0 mi
Isla Mujeres (ISJ) 25.3 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Adults only
  • Baggage storage
  • Locker room
  • Private beach
  • Elevator
  • Currency exchange
  • Hairdresser
  • Coffee shop
  • Fireplace
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers

Sports & Fitness

  • Fitness center
  • Diving
  • Snorkeling
  • Canoeing
  • Horseback riding
  • Tennis court
  • Golf course
  • Yoga class
  • Aerobics
  • Fishing

Guest Parking

  • Cookware/ Kitchen utensils

Services

  • Paid shuttle service
  • Valet parking
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Tours/Ticket assistance
  • Stores/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Outdoor dining area
  • Dinner
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Infinity pool
  • Heated swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Carretera Federal 307 Chetumal-Puerto Juarez Km 335, Cancun, Mexico, 77569
Map view
Carretera Federal 307 Chetumal-Puerto Juarez Km 335, Cancun, Mexico, 77569

Reviews and Ratings

Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
7.6/10
Very good
Rooms
8.4
Location
7.3
Service
8.6
Dining
7.6
Guest reviews
7.6/10
based on 7 reviews
8.9
8.9/10based on 1393 reviews
Mary
United Kingdom, February  2024
8.0/10

I had a wonderful stay at this hotel. The rooms were very nice, the food was great, and the staff was friendly. The view from every balcony overlooking the ocean was amazing. However, the location is relatively far from Cancun, and the dining options were not to my liking.

Rooms
8.0
The rooms were very nice with a great view of the ocean from every balcony.
Service
9.0
The staff was wonderful, friendly, welcoming, and accommodating. They made my stay extremely pleasant.
Location
7.0
The location, though far from Cancun, was immaculate with the ocean view. The hotel staff was eager to help make my stay comfortable.
Dining
7.0
The dining experience included an excellent array of options but was not to my taste every day.
Facilities
9.0
The facilities were well-maintained and offered everything I needed during my stay.
Lucy
United Kingdom, January  2024
7.6/10

My stay at the hotel was a mix of positive experiences with a few drawbacks. The rooms were clean and bright, but the nearby construction led to early loud mornings. On the bright side, the butler service and special features were a nice touch. The food was great, and the staff was friendly.

Rooms
8.0
Despite being right by construction, the rooms were clean and bright with nice features.
Service
7.0
The service was nice and accommodating, providing helpful tips and perks. However, small portions of food and mixed-up drinks were a downside.
Location
7.0
The hotel was near the airport and immaculate, but far from the main action and lively hotel zone.
Dining
8.0
The dining experience was good overall, but the service could have been more attentive and agile. Food quality was excellent.
Facilities
8.0
The facilities were well-equipped and up to standard.
Nick
United Kingdom, January  2024
8.6/10

My stay at the hotel was truly amazing! The room was impeccable and had a beautiful ocean view. However, the ongoing construction nearby made for some early, loud mornings. The furniture and space in the room were great, but I wish there was more attention to turnover pause for disinfection.

Rooms
9.0
The room was amazing and clean with a beautiful ocean view.
Service
9.0
The service was exceptional and super attentive to details.
Location
8.0
I loved our room location and found it perfect for a relaxing vacation, but it's a bit far from Cancun.
Dining
8.0
The dining experience was great, with a variety of options, but it was a bit busy too often.
Facilities
9.0
The facilities were top-notch and provided everything needed.
Earl
United States of America, January  2024
7.6/10

My stay at the hotel was fantastic overall. The rooms were lovely and spacious with very comfortable beds and amenities, making for a relaxing stay. The service was top-notch with very friendly staff, although there were a few unfriendly encounters. The location was a bit remote but provided privacy, and the dining experience was a mix of awesome and not so good. The facilities offered everything I needed for a comfortable stay, with some areas needing improvement.

Rooms
9.0
The rooms were clean, spacious, and had everything you need for a cozy stay.
Service
8.0
The staff was very friendly and always willing to help, although there were some instances of unfriendliness.
Location
7.0
The location was a bit remote but offered great privacy for a peaceful retreat.
Dining
7.0
The dining experience had its highlights but also some disappointing aspects.
Facilities
7.0
The facilities were adequate, providing essential services for a comfortable stay.
Jack
United Kingdom, November  2023
7.8/10

The resort boasts amazing staff, with very nice rooms that are accessible only by open corridors, which may incite vertigo feelings. The highlight was the balcony jacuzzi, adding a really nice touch to the room.

Rooms
8.0
The rooms were very nice and the balcony jacuzzi was a really nice touch.
Service
9.0
The service was great, with nice and welcoming staff who were super helpful.
Location
7.0
The location is really nice, near the airport with immaculate surroundings, but far from the area of Cancun and its attractions.
Dining
7.0
The dining experience was great with a high-quality buffet selection, but some other restaurants were below expectations.
Facilities
8.0
The facilities met expectations and added to the overall experience.
Hannah
United States of America, June  2023
8.6/10

My stay at the hotel was amazing! The rooms were kept clean every day and restocked regularly, which was great. Having a heated pool at the room balcony was a unique and enjoyable feature, although the fact that the rooms are accessible only by an open corridor may incite vertigo feelings.

Rooms
9.0
I absolutely loved the rooms. They were kept clean every day and restocked, providing a comfortable stay. The heated pool at the room balcony was a wonderful touch, but the open corridor access may not be for everyone.
Service
9.0
The service at the hotel was so attentive, respectful, and kind. The staff members were very friendly and welcoming, making my stay exceptional. However, there were some language barriers as they lacked English to fully understand and address our concerns.
Location
8.0
I loved the privacy of our room location, making it a great place for relaxation. However, the hotel's distance from the Hotel Zone in Cancun, malls, and restaurants may be a downside for those seeking more vibrant surroundings.
Dining
8.0
The dining experience was awesome, especially the breakfast offered each morning. The buffet was a highlight, although the overall friendliness of the dining staff could improve. Granola was particularly enjoyable.
Facilities
9.0
The hotel offers a range of facilities that enhance the overall experience. From room service to housekeeping, everything was well taken care of, adding to the convenience and comfort of the stay.
Hal
United States of America, June  2023
8.2/10

Despite some issues like a water leak on the porch and noise from the nearby construction site, the hotel managed to keep the rooms clean and well-stocked every day. The service was exceptional, with attentive and friendly staff like Puncho and Angel. The location, while far from Cancun, offered privacy and serenity. Dining was exceptional, although the service could be more friendly. The facilities were top-notch.

Rooms
8.0
The rooms were clean and well-maintained despite a water leak on the porch and some maintenance issues.
Service
9.0
The service was exceptional, with attentive and friendly staff like Puncho and Angel.
Location
7.0
The location, though far from Cancun, provided a private and serene environment.
Dining
8.0
Dining was exceptional, but the service could be more friendly overall.
Facilities
9.0
The facilities were top-notch and provided a luxurious experience.
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Rooms and Guests2 Guests, 1 Room